Terms of service
Terms of Service
Last updated: January 7, 2026
OVERVIEW
Welcome to Heliora (“Heliora,” “we,” “us,” or “our”). Heliora operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy and Refund Policy), govern your access to and use of the Services.
PLEASE READ THESE TERMS CAREFULLY. They contain important information regarding your legal rights, including disclaimers of warranties, limitations of liability, and indemnification obligations.
By visiting, accessing, browsing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your jurisdiction. If you allow a minor to use the Services on a device you own or control, you are responsible for their activity.
You may be required to provide personal and payment information to access certain features or complete purchases. You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide it.
You are solely responsible for maintaining the confidentiality of your account credentials and all activity conducted under your account. You may not sell, transfer, assign, or license your account to any other person.
SECTION 2 – PRODUCTS AND CONTENT
We strive to accurately display product descriptions and images. However, product colors, appearance, or packaging may vary due to device settings or manufacturing updates.
We do not guarantee that products will meet your expectations or appear exactly as displayed. All product descriptions, pricing, and availability are subject to change at any time without notice.
We reserve the right to limit sales by quantity, customer, geographic region, or jurisdiction, and to discontinue products at our sole discretion.
SECTION 3 – ORDERS
By placing an order, you submit an offer to purchase. All orders are subject to acceptance by Heliora. We may refuse or cancel any order at our discretion, including for suspected fraud or unauthorized activity.
Your order is not accepted until payment is successfully processed and we confirm acceptance. Once accepted, orders generally cannot be canceled.
Purchases are subject to our Refund Policy .
You represent that purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, promotions, and availability are subject to change without notice. Prices displayed do not include taxes, shipping, duties, or customs fees unless stated otherwise.
You agree to provide accurate and up-to-date payment and account information. By submitting payment information, you represent that:
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You are authorized to use the payment method
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All billing information is accurate
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You agree to pay all applicable charges, taxes, and fees
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control.
Risk of loss and title pass to you upon delivery to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, images, graphics, videos, logos, trademarks, and design—is owned by Heliora or its licensors and protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works, or exploit any portion of the Services without our prior written consent.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not control or endorse these tools and are not responsible for their functionality or content.
Use of third-party tools is entirely at your own risk and subject to the provider’s terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
(Shopify-required language – do not remove)
Heliora is powered by Shopify. However, all sales are made directly between you and Heliora. Shopify is not responsible for any aspect of your transactions with Heliora.
You expressly release Shopify and its affiliates from any claims arising from purchases made through our store.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy. Shopify may also collect and process personal data as described in Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback, reviews, suggestions, or content you submit (“Feedback”) may be used by us without restriction or compensation. You grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and distribute Feedback for any purpose.
You represent that your Feedback does not violate any laws or third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders resulting from incorrect information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws or intellectual property rights, transmit malicious code, collect others’ data, spam, or interfere with security features.
We may suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate or suspend your access at any time without notice. You remain liable for all obligations incurred prior to termination.
Provisions that by nature should survive termination shall survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, HELIORA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Heliora, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in full force.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Heliora and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction where Heliora is headquartered, without regard to conflict-of-law principles.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting revisions. Continued use of the Services constitutes acceptance of updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms may be sent to:
Our contact information is posted below:
Heliorashop@gmail.com
57 Edgewood circle
(1)-(423)-(633)-(5967)
